PRIVACY & DATA POLICY
Last Updated: January 1, 2024
Your privacy is important to us. This Privacy & Data Policy explains how Center for DNA Testing collects, uses, shares, and protects your personal information when you use our website, services, and products. Please read this policy carefully before using our services.
- Who We Are
Center for DNA Testing (‘we’, ‘us’, or ‘our’) is a DNA testing services company operating across the United States. Our main office is located at 320 Seven Springs Way, Suite 250, Brentwood, TN 37027.
We operate the website centerfordnatesting.com and provide DNA testing services including legal paternity testing, relationship DNA testing, prenatal testing, immigration DNA testing, and at-home test kits.
For questions about this policy, contact us at:
Email: privacy@centerfordnatesting.com
Phone: (800) 889-5142
- Information We Collect
We collect different types of information depending on how you interact with our services:
Personal Identification Information
- Full legal name
- Date of birth
- Government-issued photo ID details
- Social Security Number (for legal testing only, where required)
- Home address
- Email address
- Phone number
Biological and Health Information
- DNA samples (buccal swabs or blood samples)
- DNA test results and genetic relationship data
- Chain-of-custody documentation for legal tests
- Medical history provided during the booking process
Payment Information
- Credit or debit card information (processed securely via our payment processor)
- Billing address
- Transaction history
Technical and Usage Information
- IP address and device information
- Browser type and version
- Pages visited on our website
- Appointment booking history
- Communication preferences
Information from Third Parties
- Referring healthcare providers
- Legal authorities (for court-ordered tests)
- Immigration agencies (for immigration DNA tests)
- How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services
- Process and fulfill DNA test orders
- Schedule and manage appointments at our collection locations
- Analyze biological samples and deliver test results
- Maintain chain-of-custody documentation for legal tests
- Process payments for services and products
To Communicate With You
- Send appointment confirmations and reminders
- Deliver test results securely
- Respond to customer service inquiries
- Send important notices about your account or orders
To Improve Our Services
- Analyze website usage and booking patterns
- Improve the accuracy and efficiency of our testing services
- Develop new services and features
- Conduct internal quality assurance and training
To Comply With Legal Obligations
- Meet HIPAA requirements for protected health information
- Comply with court orders and legal processes
- Fulfill reporting requirements to government agencies
- Maintain records as required by applicable law
- How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:
Laboratory Partners
We share your biological samples and relevant personal information with our AABB-accredited laboratory partners who process your DNA samples. These partners are contractually obligated to protect your information and use it solely for testing purposes.
Legal and Government Authorities
For court-admissible DNA tests, we may share your results and chain-of-custody documentation with courts, legal representatives, child support agencies, immigration authorities (including USCIS and U.S. Embassies), and other government bodies as required or authorized by law.
Service Providers
We share information with trusted third-party service providers who assist us in operating our website and delivering our services. These include payment processors, email service providers, appointment scheduling systems, and IT support providers. All service providers are contractually bound to keep your information confidential.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
With Your Consent
We may share your information with other parties when you have given us explicit written consent to do so.
- How We Protect Your Information
We take the security of your personal and biological information seriously. We implement the following measures to protect your data:
- SSL/TLS encryption for all data transmitted through our website
- Secure, encrypted storage of all personal and health information
- Strict access controls — only authorized personnel can access your information
- Regular security audits and vulnerability assessments
- Physical security measures at all collection locations
- Employee training on data privacy and HIPAA compliance
- Chain-of-custody protocols for all biological samples
Despite our efforts, no method of data transmission or storage is 100% secure. If you have reason to believe that your information has been compromised, please contact us immediately at privacy@centerfordnatesting.com.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
- DNA test results and related records: retained for a minimum of 7 years
- Chain-of-custody documentation for legal tests: retained as required by applicable law
- Appointment and booking records: retained for 5 years
- Payment records: retained for 7 years for tax and accounting purposes
- Website usage data: retained for 2 years
Biological samples (cheek swabs, blood samples) are destroyed after testing is complete and results are delivered, unless you request otherwise in writing.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. We use the following types of cookies:
Essential Cookies
These cookies are necessary for the website to function properly, including maintaining your session when booking an appointment and processing payments securely.
Analytics Cookies
We use analytics tools such as Google Analytics to understand how visitors interact with our website. This data is aggregated and anonymous. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Marketing Cookies
With your consent, we may use cookies to show you relevant advertisements on other websites based on your visit to our site. You can opt out of marketing cookies at any time through your browser settings.
You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
- Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Right to Access
You have the right to request a copy of the personal information we hold about you, including your DNA test results. Submit your request in writing to privacy@centerfordnatesting.com.
Right to Correct
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Delete
You may request that we delete your personal information, subject to certain exceptions such as legal obligations and ongoing service requirements.
Right to Opt Out of Marketing
You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, machine-readable format, where technically feasible.
California Residents — CCPA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
- Children’s Privacy
DNA testing services may involve minors, particularly in paternity, maternity, and grandparent testing. We collect and process information about minors only with the explicit written consent of a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 13 for any purpose other than the direct provision of DNA testing services. If you believe we have inadvertently collected information from a child without proper authorization, please contact us immediately.
- Third-Party Links
Our website may contain links to third-party websites, such as payment processors or laboratory partner sites. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
- Changes to This Policy
We may update this Privacy & Data Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the ‘Last Updated’ date at the top of this page
- Post the revised policy on our website at centerfordnatesting.com
- Notify you by email if the changes are material
Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy & Data Policy or our data practices, please contact our Privacy Officer:
Privacy Officer
Center for DNA Testing
320 Seven Springs Way, Suite 250
Brentwood, TN 37027
Phone: (800) 889-5142
Email: privacy@centerfordnatesting.com
Website: centerfordnatesting.com
© 2026 Center for DNA Testing. All rights reserved. This document is for informational purposes only and does not constitute legal advice.